1. Digital Product Nature
All products offered by Apex Business Partners are digital in nature. Once a purchase is completed, the product files are delivered instantly via secure download. Because of the immediate access to digital content, we are unable to accept returns or provide refunds after the product has been downloaded or accessed.
2. No Physical Shipments
Our business specializes exclusively in digital resources such as guides, templates, toolkits, eCourses, and eBooks. Therefore, no physical items are shipped, and traditional return procedures do not apply.
3. Refund Eligibility
Refunds are only considered in exceptional cases, such as:
-
Accidental duplicate purchases of the same product.
-
Technical issues that prevent access to the purchased product (subject to verification).
If a refund is approved under these circumstances, it will be processed through the same payment method used for the original transaction.
4. Product Accuracy and Description
All digital products are thoroughly described on their respective pages, including features, format, and usage details. We encourage customers to review product descriptions carefully before making a purchase to ensure suitability for their business needs.
5. Licensing and Usage
Each digital product purchased from Apex Business Partners is licensed for personal or business use as specified in the product terms. Redistribution, resale, or unauthorized sharing of digital files is strictly prohibited.
6. Policy Agreement
By completing a purchase on our website, you acknowledge and agree to the terms outlined in this Refund and Returns Policy.